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Ordering Information

ORDERING INFORMATION

All Advan Carbon products will be shipped directly from our factory in Los Angeles, CA and you can usually expect it to arrive to your door within 3-7 business days within 48 Mainland U.S. States after the product(s) leave our factory. However, Advan Carbon does not guarantee “Force Majeure” condition including but not limited to; acts of God, Strikes, labor difficulties, fire, delay or defaults of common carriers or any other delays beyond Seller's reasonable control.

Shipping is only for 48 Mainland U.S. States (PR, HI, AK, GU, VI and International are not included) We do not ship Hood/ Trunk/ Hatch or any other oversize item to APO or PO Box address as it is all have to be ship by Truck Freight. For all other shipping time inquiries, please provide us with your “COMPLETE” address before purchase by email to Support@AdvanCarbon.com.

OUR MONEY BACK FITMENT GUARANTEE

Advan Carbon Technologies will give 100% Full Refund if the purchased product does not fit properly. NOTE: Some parts may not fit properly if the vehicle was previously involved in an accident as Carbon fiber can not be bend like metal material.

All Body Parts such as hoods, doors, fenders, hatch & trunks must be installed by a Professional & Certified Technician or Licensed Body Shop as there may be adjustments needed for proper fitment (This also applies when attempting to put back your each and of every factory parts as most vehicle Body Parts are assembled by hand from Auto Makers). To be considered for refunds, please email actual photo to support@AdvanCarbon.com if there are any fitment issues (Advan Carbon reserves the right to determine the final decision). Please email us Support@AdvanCarbon.com if you have further questions regarding our “Fitment Guarantee”.

WARRANTY

All products comes with 1 (ONE) year warranty against manufacture defects such as any errors that are due to defects in materials and workmanship from invoice date. Our warranty does not cover user negligence, error or recklessness. Please use caution when treating your purchased products, Advan Carbon does not gurantee products that have been mistreated with use of wrongful chemicals during maintenance.

Warranty plan does not cover accidental damage, improper installation, or failure to perform due to improper installation or use. This warranty is not transferable. Cost of installation and labor is not covered in the warranty. Advan Carbon shall not be held liable for any incidental or consequential damages and/or injuries from the result of use of its parts.

Any return shipping costs incurred will be the customer’s responsibility. For more information regarding returns please email us Support@AdvanCarbon.com

All Advan Carbon products must be maintained with water and regular car wash detergent during car wash. Carnauba Liquid Waxing application is also required at least 3 times a year to maintain shine on clear coat and please use a buffing machine when doing this.

For Warranty consideration, we must receive a photo proof via email and the product must be shipped backed to us for Advan Carbon Engineering Team to determine if the product is defective.

SPECIAL ORDERS

Orders with Custom Color Options will take an additional 1-2 weeks as long as the materials are available. If materials are on back order, additional time will be required. Advan Carbon will inform you of any back order status on Colors that takes longer than 3 weeks from order date. NO RETURN OR EXCHANGE ONCE WE RECEIVE THE MATERIALS ON COLOR MATERIALS.

BACK ORDERS

Normally back orders take about 3-5 business days as our products are made locally in Los Angeles, CA without the normal waiting time for Overseas/Container shipments. In some occasions, back orders may take a bit longer and we will notify you by email.

SHIPPING

All Advan Carbon products will be shipped directly from our factory in Los Angeles, CA and you can usually expect it to arrive to your door within 3-7 business days within 48 Mainland U.S. States after the product(s) leave our factory. However, Advan Carbon does not guarantee “Force Majeure” condition including but not limited to; acts of God, Strikes, labor difficulties, fire, delay or defaults of common carriers or any other delays beyond Seller's reasonable control..

Shipping is only for 48 Mainland U.S. States (PR, HI, AK, GU, VI and International are not included) We do not ship Hood/ Trunk/ Hatch or any other oversize item to APO or PO Box address as it is all have to be ship by Truck Freight. For all other shipping time inquiries, please provide us with your “COMPLETE” address before purchase by email to Support@AdvanCarbon.com.

PAYPAL PAYMENTS

All paypal payments must come from “Confirmed Paypal Address”, otherwise, Advan Carbon reserves the right to refuse the order. However, customer may pay with other payment method VIA phone order such as Visa/ Master Card (Must be shipped to the same billing address), prepaid by USPS money order, prepaid by Cashier Check or prepaid Western Union Quick Collect.

MATERIAL ACKNOWLEDGEMENT

All Advan Carbon products are hand-made for cosmetic use only and no product will have identical finish. However, due to our tight Quality Control and Inspection process, every product receives grade AAA quality before leaving our factory. Most weaves are straight, however, customer may see some anglulation around corners and cut/hole areas which is normal.

With decades of experience, Advan Carbon Technologies is able to offer the widest range of Custom Colors utilizing the the world's most technologically advanced materials. We use materials such as Aramid, Carbon, Kevlar and Zylon which were used only by Aerospace, Military, NASA and Formula 1 racing. Advan Carbon is proud to be first in the market to utilize these materials for cosmetic use on regular street vehicles.

ARAMID

Aramid fibers are a class of heat-resistant and strong synthetic fibers. They are used in aerospace and military applications, for ballistic rated body armor fabric and ballistic composites, in bicycle tires, and as an asbestos substitute. The name is a shortened form of "aromatic polyamide". They are fibers in which the chain molecules are highly oriented along the fiber axis, so the strength of the chemical bond can be exploited.

CARBON

Carbon fiber has many different weave patterns and can be combined with a plastic resin and wound or molded to form composite materials such as carbon fiber reinforced plastic (also referenced as carbon fiber) to provide a high strength-to-weight ratio material. The density of carbon fiber is also considerably lower than the density of steel, making it ideal for applications requiring low weight. The properties of carbon fiber such as high tensile strength, low weight, and low thermal expansion make it very popular in aerospace, civil engineering, military, and motorsports, along with other competition sports.

KEVLAR

Kevlar is well-known component of personal armor such as combat helmets, Ballistic face masks, and Ballistic vests. Other military uses include bulletproof facemasks used by sentries and spall liners used to protect the crews of armored fighting vehicles. Related civilian applications include Emergency Service's protection gear if it involves high heat (e.g., tackling a fire), and Kevlar body armor such as vests for police officers, security, and SWAT.

ZYLON

The material is a ballistic grade Zylon hm with a strength rating of Aerospace 840ksi. This material was woven by reputable weavers across the US, and their long lasting presence in the composite industry will ensure you receive a quality material. This fabric is over 2 times stronger than Kevlar and stronger than IM7 aerospace carbon fiber. Zylon is a new material on the leading edge of composite technology. Zylon is stronger than carbon fiber when measuring on the basis of strength to weight ratio. Zylon thickness is 0.004".

FORUM STATEMENT

We at Advan Carbon has been reading and monitoring on many forums that some people are concerns about our products quality as for example some said “Why do you want to buy European Hood from Honda maker?” or “Why the price so cheap?” or “Why are they huge price difference between models?”

Well, first of all, we are a manufacture so to us it does not matter what kind of vehicle is it for whether a American, European or Asian such as Ferrari, Porsche, Cadillac, Honda or even a Yugo and we will make it as long as there is a market for it plus you buy direct with no middle man involve and this is how our price is very low but don’t get it wrong that we also able to offer discount for dealer that buy small or big volume as we cater all type of customers.

How can our price so cheap?

This is very simple as we produce by volume meaning we have control of getting low cost material and labor.

Why there is Price differences between Vehicles?

We manufacture product quality based on the vehicle quality & price, projected volume sales and doing research what type of client that owns the vehicle. By having this thought we are using different types of quality technique and materials as many of Yugo or Honda owners will not spend over $1,000.00 on a hood material & quality and Porsche clinets will not buy $300.00 hood material & quality, correct? As it is impossible we could sell at the same price of Honda products with using the same materials, labor techniques & detail finishes to make Audi or Porsche products, however, occasionally we do some customers requested to make their Honda hood using much better quality as they are TRUE JDM and willing to spend more. And of course we are using ALL MADE IN U.S.A. materials for type of products that we produce & ALL manufacture in the State of California, U.S.A.

Our company used sale to “wholesale only” in the past but now we have no choice to sell to the public as we have to compete with Made in China price and we used to sells to European, Asian, American tuner specialist but they buy from China as China can offer them with much lower cost as they have been known for their cheap labor and of course with much lower quality however, there are still some customers on the American & Asian Vehicles tuner that stick with us because of many reasons.

Bottom line is we are thrill to produce and make one of the best quality Carbon products on the market as our most of customers are satisfied with it.

Sincerely,

Advan Carbon Technologies Management

Return Policy

RETURN POLICY

Check All Goods Immediately Upon Delivery. Returns on products purchased through this website are not accepted at our retail locations.

Claims for Damaged or Defective Items Must be made within 15 business days from the confirmed delivery date.

If any merchandise purchased through this website does not meet your expectations, please file a claim via email or the above Contact Form (Subject: Returns and returns) with a 'Reason for Return' no later than 15 business days from the original confirmed delivery date. After being issued a Return Authorization Number, you will be prompted to return the merchandise along with a copy of the original invoice and the Return Authorization Number to the above address.

Please note that we are not responsible for any return shipping costs. Returns will only be accepted on merchandise still in it's original condition with original tags still attached. All return packages attempted to be delivered without a Return Authorization Number will be declined and shipped back to the sender.

Please allow 2-3 weeks from the return ship date for accounts to be credited. Other expections apply for International and APO/FPO addresses.

ABSOLUTELY, NO RETURN OR EXCHANGE ON SPECIAL ORDER ITEM INCLUDING COLOR MATERIALS.

Returned items are subject to inspection.

Please email us to Store@AdvanCarbon.com for more details regarding returns.